NeutralPickTerms
Effective 14 November 2026
NeutralPick is a free tool, run by BitPair Solutions LLP (LLPIN ADE-0189), a limited liability partnership registered in India, at Fl No B2, Sankar Priti Apt, Gr Fl, 130(42) M.A. Sarani, Birati, North 24 Parganas, West Bengal 700051, India. By using it, you agree to these terms. If you don't agree, please don't use it. How we handle your data is on the privacy page.
Who can use it
You must be at least 18. If you use NeutralPick for a business, you confirm you're allowed to use it for that business.
Checklists and suggestions are guidance, not advice
Checklists and vendor lists you build with your own AI are written by that AI, which you choose and use under its own terms; NeutralPick doesn't check them. The demo order is a fixed formula from the fit score. Anything an AI writes can miss things or be wrong. Compliance and safety items are prompts to check with your own adviser or the official standard, not a complete list of what applies to you. Decide for yourself, and check anything important before you buy or sign.
Vendor names your AI finds, and those from "Suggest vendors" when it is switched on, come from public web pages. It's for information only: it can be incomplete or wrong, the order means nothing, and a name appearing isn't an endorsement or a sign that the company is linked to NeutralPick. No one can pay to be suggested or left out. If you represent a listed company and want it removed, email hello@neutralpick.com.
Vendors' answers are their claims
We show vendors' answers as they gave them, and your own notes as you wrote them. We don't verify either. Confirm anything important in a demo, in writing, or in your contract.
Using NeutralPick fairly
- Send vendor links only to vendors you're genuinely evaluating.
- Don't use NeutralPick to send spam, harass anyone, collect information under false pretences, or try to get around its limits or security.
- Don't enter other people's personal information, such as customer, staff or health details.
- Don't put anything unlawful, or anything you don't have the right to share, into NeutralPick.
We may limit, suspend or delete evaluations, links or shared checklists that break these rules, and we may stop anyone from using NeutralPick to protect it or other people.
Your content
What you enter stays yours. You let us store and process it to run NeutralPick for you, as the privacy page describes. If you share your checklist publicly, you also let us show it on the public page and let anyone copy it into their own comparison, until you stop sharing. A shared checklist contains only the questions; your comparison, answers, and the products or companies you looked at are never shared. Anyone can report a shared checklist using the link on it.
For vendors
Your answers go only to the buyer who sent you the link. The buyer can export them, share them inside their organisation, and paste them into their own AI tools. Don't include anything confidential or anyone's personal information.
Your answer marks (Yes, Partial, Planned, No, and "costs extra") may also be counted, without your notes or prices, in anonymous statistics across all vendors in a category, as the privacy page describes. Your company name and your answers are never published.
The company list
Any company may list itself on the company list, for free. To list a company you must be allowed to act for it and use an email address at its own domain. You confirm that what you write is true, that it describes what the company does (not how good it is), and that you have the right to use the company's name. Listing requires a link to NeutralPick on the company's site, which we check weekly; without it the listing is hidden until the link is back. You can change or remove the listing at any time through your private link.
No company can pay to be listed, shown first, ranked higher, or to have another company left out, and nothing a company pays for elsewhere will ever change what buyers see. Lists are in alphabetical order and suggestions to buyers are shuffled. We may refuse or remove a listing that is false, misleading, not a real business selling what it lists, or that breaks these terms; we'll tell the contact address why. A listing is the company's own description: NeutralPick checks that the company controls its website, not what it says, and a listing is not a review or recommendation.
Reports. Anyone can report a listing that is in the wrong category, has a misleading description, or isn't a real company. One report changes nothing. If at least 3 different people report the same thing within 60 days: a wrong category is removed and can't be added back by the company; a misleading description hides the listing until the company rewrites it; and a listing reported as not a real company is hidden until we review it. The company is told by email what was reported (never who reported it) and can ask us to review it. We can undo any of these changes, or make them sooner, after checking. Please report honestly: we may ignore reports that look coordinated.
A company related to BITPAIR SOLUTIONS LLP, which runs NeutralPick, may be listed. If it is, it follows exactly the same rules as every other company and gets no other treatment.
No guarantee
NeutralPick is free and provided "as is". We work to keep it running and accurate, but we don't promise it will always be available, error-free, or right for your purpose. We may change features, or stop the service, at any time; if we stop it, we'll give notice on the site and a chance to download your data where we reasonably can.
Liability
As far as the law allows, we aren't responsible for decisions you make using NeutralPick, for what vendors tell you, or for indirect losses such as lost profits or data. Nothing in these terms limits liability that can't legally be limited, or your rights as a consumer under the law where you live.
Changes to these terms
If we change these terms, we'll update the date at the top. If a change matters to you, we'll say so on the site before it takes effect. Continuing to use NeutralPick after that means you accept the change.
Law and disputes
These terms are governed by the laws of India. If something goes wrong, please contact us first; most problems can be fixed by email.